Next-Day with DHL
Parcels are sent on a next-day service with DHL tracking numbers will be included . You will receive your battery the next day if ordered by 1 pm, however, this can be longer for post-codes not on Mainland UK including, IOM, IOW & Outer Scottish Isles.
Any batteries sent out on pallets are done so with Freightroute, part of The Palletforce Network.
Delivery Costs
Our delivery cost is £10 for all batteries which weigh under 30kg. Batteries that weigh more than 30kg can be purchased and delivered but via a pallet or collection. Simply send us an email with the batteries you require and your postcode and we can calculate the delivery cost for you.
Restrictions
There are several restrictions in place when sending batteries. All sealed batteries can be sent by parcel, up to 30kg. Wet batteries must be sent by pallet. Battery acid (Sulphuric acid) can’t be sold separately or sold as a loose item, all batteries will come pre-filled and ready to use.
“From 1 July 2018, members of the public who want to acquire or import sulfuric acid above 15% weight will also require an explosives precursors and poisons (EPP) license.” www.gov.uk
Returns
We offer a 30-day refund policy after delivery. The cost of returning the item is paid for by the customer. If you would like to return an item then please send us an email at sales@zingbatteries.co.uk.
All items must be returned in the original condition, unused with labels still attached in a secure box or packaging. We can issue a refund or a replacement as soon as possible once we have received the item in the correct condition.
If you think your battery is faulty then please email us so we can investigate this further for you. If necessary, the battery will need to be sent back to us. Once we have received your battery, we will run some tests and if the battery is found to be faulty then a refund or replacement will be issued.
*Please read non-manufacturing faults explained below
We do not accept any liability if you order the incorrect product. All product specifications are shown on each product page. Please make sure you check your current battery measurements against the battery you would like to order, if you are unsure or have any questions please feel free to send us an email sales@zingbatteries.co.uk
Non-manufacturing faults explained
Sulphation: Sulfation occurs during a discharged state; sulphate particles crystallise and form on the negative plates, isolating them from the electrolyte. This means a lot of the energy intended to recharge the battery is needed to dissolve the sulphate (which is extremely difficult and in reality can’t be reversed), this makes charging less efficient. Energy struggles to pass through the plate in use, reducing the battery’s power.
Deep cycling: Each time a battery goes through a charge and discharge cycle a small amount of active material from the plates is lost. If the battery is subject to deep cycle discharging this process is accelerated. A battery has a finite number of cycles before it loses the capacity to perform (like a car tyre). We can check the clarity of the electrolyte if it is black or greyish sulfation has occurred.
Overcharging: if an alternator’s regulator is not functioning properly, a battery can be subject to excessive charge. The battery will overheat, evaporating the electrolyte. This causes an accelerator break down of the active material on the plates. This is usually immediately noticeable by an ‘eggy smell’.
Incorrect application: Fitting a lesser capacity (Ah) battery will result in early failure and shorter service life. Always fit a battery equal to or greater than the original equipment. If a lesser battery is fitted, it will usually exhibit signs of a deep cycled battery listed above.